MCQ Questions For Class 11 Business Studies Chapter 5 Emerging Modes of Business

Check the below NCERT MCQ Class 11 Business Studies Chapter 5 Emerging Modes of Business with Answers available with PDF free download. MCQ Questions for Class 11 Business Studies  with Answers were prepared based on the latest syllabus and examination pattern issued by CBSE, NCERT and KVS. Our teachers have provided below Emerging Modes of Business Class 11 Business Studies  MCQs Questions with answers which will help students to revise and get more marks in exams

Emerging Modes of Business Class 11 Business Studies MCQs Questions with Answers

Refer below for MCQ Class 11 Business Studies Chapter 5 Emerging Modes of Business with solutions. Solve questions and compare with the answers provided below.

Question. In B2B, B2C, C2C etc B and C stand for:
(а) Business and Corporate
(b) Biding and Customer
(c) Business and Customer
(d) Business and Consumer  

Question. Expand VPN
(a) Virtual Public Network
(b) Virtual Popular Network
(c) Virtual Private Network
(d) Virtual Personal Network

Question. Formation of Consumers Forum and Pressure groups is an example of
(a) C2C
(b) B2B
(c) B2C
(d) Intra B

Question. Out of e-commerce and e-business, which is a broader term?
(a) None of these
(b) both e-business and e-commerce are same thing
(c) e-commerce
(d) e-business

Question. Historically, the term e-commerce originally meant the facilitation of __________ transactions using Electronic Data Interchange (EDI) technology to send and received commercial documents like purchase orders or invoices.
(a) C2B Commerce
(b) C2C Commerce
(c) B2B Commerce
(d) B2C Commerce

Question. Which of the following is NOT the advantage of e-Business
(a) Low personal Touch
(b) Global reach
(c) Convenience
(d) Speedy transactions

Question. e-commerce does not include
(a) A business?s interactions with its customers
(b) Interactions among the various departments within the business
(c) A business?s interactions with its suppliers
(d) Interactions among the geographically dispersed units of the business

Question. Chirag decided to sell his old books to his friend’s brother, Ashish. This is a__________transaction:
(а) B2B
(b) B2C
(c) Intra-B
(d) C2C

Question. ___________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.
(а) BPO
(b) E-Commerce
(c) Outsourcing
(d) E-Banking  

Question. Work from home using internet is covered under:
(а) Online Networking
(b) Virtual Private Network
(c) Electronic Data Exchange
(d) Paypal

Question. Withdrawal of money from ATM is an example of_______type of transaction:
(а) B2B
(b) B2C
(c) intra-B
(d) C2C

Question. A call centre handles:
(a) Only in-bound voice based business
(b) Only out-bound voice based business
(c) Both voice based and non-voice based business
(d) Both customer facing and back-end business.

Question. E-business and E-commerce are:
(а) Synonyms
(b) Antonyms
(c) Former is wider than latter
(d) Former is narrow than latter

Question. ____transactions have business firms at one end and its customers on the other end.
(a) C2B Commerce
(b) B2C Commerce
(c) B2B Commerce
(d) C2C Commerce

Question. In this dimension of e-business the different departments of a firm constantly interact with each other for achieving efficiency in operations,
(a) B 2 B
(b) C 2 B
(c) Intra-B
(d) C 2 C

Question. The term outsourcing has more popularly came to be associated with
(a) job- work
(b) knowledge process outsourcing
(c) business process outsourcing
(d) legal process outsourcing

Question. call centre,s working for various tele com. Companies are an example of
(a) business process outsourcing
(b) knowledge process outsourcing
(c) legal process outsourcing
(d) industrial process outsourcing

Question. The payment mechanism typical to e-bussiness?
(a) cash on delivery
(b) cheque
(c) debit card
(d) e-cash

Question. Nature of contact with the supplier and customer in traditional business can explained as?
(a) direct personal contact
(b) indirect contact
(c) indirect though intermediaries
(d) no contact

Fill in the Blanks:

Question. Physical presence is__________ in traditional business .

Question. The outsourcing of services are hired from __________ (Within the organization/ outside of the organization)

Question. In e business ease of formation is __________ .

Question. In e-business there is no need of face to face interaction between the buyer and __________ .

Question. E-business can be easily started sitting at home with the help of computer and __________. Facility.

True / False:

Question. Basic education is enough, in case you want a job in BPO sector

Question. E-business is also helpful in personnel recruitment, selection and training.

Question. E-business has helped businesses in achieving higher efficiency but the cost has increased due to technological inputs.

Question. There is direct contact with the supplier and the customer in traditional business.

Question. High operating cost in traditional business due to fixed charges associated with investment in procurement and storage production ,marketing and distribution facilities.

Match the following:

Question. Identify the Technologies used in e-commerce with their primary utility.

1. Intercom	(a) multimedia and 3D communication
2. Intranet	(b) Communication between different organisations
	(c) voice communication within the office

Question. Link the Computer Networks used by business organisations business with their main feature

1. Intranet	(a) Public network
2. Internet	(b) Private and secure network
3. VPN	(c) private networks

Question. Identify the primary purpose of following variants of e-business

1. C 2 C	(a) firm’s interaction with another firm
2. B 2 E	(b) dealing in used goods
	(c) firm’s interaction with its personal

Question. Identify the activities involved in various dimensions of e-business with the respective mode.

1. Placing order with suppliers/Coordinating with intermediaries	(a) B2C commerce
2. promotion and delivery of products	(b) Intra-B commerce
3. Recruitment, inventory management training	(c) B2B commerce

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